» Gather evidence.
» Interpret clues.
» Track down the suspect.
» Improve performance through teamwork!
It's Thursday, 1430 hours.
Your team is briefed and led to the crime scene.
Their mission?
To solve the crime before the perp strikes again. They lift fingerprints, piece together clues, collaborate, problem-solve, think strategically and make high-impact decisions.
Finally, after hours of tireless investigation, they make the arrest. A final debriefing of their crime-solving experience prepares your team to turn their recently-honed investigative skills toward analyzing the "crimes" of poor communication, ineffective teamwork and other performance issues that thwart success at work as well.
The impact can be phenomenal but doesn't require weeks of effort.
The CSI:YOU seminar can be completed in as little as four hours.
CSI:YOU is a unique experiential learning event that will engage your staff in performance improvement of their own design. Participants “work” a crime scene and solve the crime before the “perp” can strike again. It is an experience that is topical, fun and one with which people instantly connect. And skills required to complete this exercise parallel the vital skills required in today’s work environment.
Research has demonstrated the link between learning retention and kinetic activity. It is part of what underlies the popularity of ropes courses and other physically challenging experiences. The CSI:YOU experience requires physical activity as participants clamor over an initial crime scene and move to other sites following the sinister clues of the bad guy. But it also requires considerable mental “activity” to observe, evaluate, analyze and act on a variety of puzzling evidence and information. Participants attack this challenge with great enthusiasm and enjoy an enormously fun time doing so.
The result is a team of people who turn their own recently honed investigative skills toward analyzing the “crimes” of poor communication, teamwork and performance that hinder their work environment. This shows up at the end of the event during a debriefing period. More importantly, our clients report it continues to be a part of their team’s conversation as they discuss the way they operate at work and how that can be improved.
Exploring core learning areas and their connection to the CSI:YOU event.
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1. Skill area: Communications
· Listening skills
· Sharing information
· Ensuring all voices can be heard
Seen at the crime:
As an investigator, your two most important resources are people and information. Getting people to share the information they know is always difficult. On the scene of the crime, however, communicating is critical. Yet we have seen many instances during the seminar event where a “detective” has discovered an important clue but fails to mention it to the rest of their team.
There are rich opportunities here from which to draw comparisons to the work environment. When people actively listen to what’s being said and share the information with the right coworkers, amazing things happen in your organization.
2. Skill area: Attention to Detail
· Critical thinking
· Problem solving
· Accuracy
Seen at the crime:
During the seminar we have ample opportunity to address this core area. One of our favorites was a team of 8 people who’d overlooked a small but critical clue that was lying in plain sight in a 10’ X 20’ area. They searched for almost 90 minutes before adopting a systematic approach that would ensure all the bases were covered. They subsequently found the clue in less than 5 minutes.
The three skills mentioned above are requisite in our hyperlinked economy. Over the past decade we have seen heavy emphasis on speed and responsiveness in our business systems. Voiced less, but equally important is accuracy, without which speed & responsiveness add up to little.
The CSI:YOU experience will challenge the participants to think critically while balancing creativity and discipline, to solve problems quickly but carefully and always check and double check for every detail.
3. Skill area: Teamwork
· Building relationships
· Growing trust
· Roving expertise
· Collaboration vs. competition
Seen at the crime:
Imagine a group of “detectives” scouring a crime scene in search of clues when an opportunity arises to take fingerprints. The problem is, only a couple of “investigators” will get to be involved while the others must continue the rigorous search process. Will jealousy rear its ugly head or will participants subordinate their own desires for the good of the team? We’ve seen it go both ways. How will your team members do?
Really, it's as simple as 1+1=3. The crime is solved only when the group becomes a team. Participants will have the opportunity to see how relationships, trust and selflessness enable expertise within the group to emerge and collaboration to occur.
4. Skill area: Performance Effectiveness
· Targeted results
· Bias for action
· Flexibility focus – maintaining overview/managing detail
Seen at the crime:
Within minutes of the initial investigation, some detectives have already formed an opinion as to “who done it.” The problem here is that, instead of remembering that their objective is to discover the truth about what happened, they often shift to “let’s prove he did it.” When the wrong results are targeted, the outcome is never favorable.
Solving the case will require clarity about what to do next and decisiveness as to when to think and when to act. Participants will experience deciding when to drill down to detail and when to look up and check for where they are in an overall process.
5. Skill area: Leadership
· Influence
· Encouragement
· Service
Seen at the crime:
One of the most fascinating elements to watch during the CSI:YOU experience is the development of the leadership dynamic. Will a leader come forth? Will it be one with positional authority or one from the bottom of the hierarchy? One “detective” noted during the debriefing that “We never made any real progress until someone stepped up into a leadership role.” Is leadership important in your organization?
During CSI:YOU, participants will get the chance to lead, experience leadership and note the results of leadership not emerging. They will also likely learn something new about the leadership that exists within their group.
Our experiential learning options for teambuilding...
» CSI: YOU
» SWAT - The Ultimate Team Experience
» AT 50/50 Series - 50% learning, 50% fun
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